For Smoother Experience Download GET ANDROID GET IOS

We are determined to impress you every step of the way

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FAQ


1. HOW CAN I PLACE AN ORDER ON YOUR WEBSITE?

- To place an order, simply browse our collection, select the desired product, choose the appropriate size and quantity, and add them to your shopping cart. Proceed to checkout, enter your shipping details, and complete the payment process.

2. WHAT PAYMENT METHODS DO YOU ACCEPT?

-We accept various payment methods, including credit/debit cards, Bkash, Rocket, Nagad and other secure online payment options. Choose the method that is most convenient for you during the checkout process.

3. HOW DO I CREATE AN ACCOUNT ON YOUR WEBSITE?

-To create an account, click on the 'Sign Up' or 'Create Account' button on our website's homepage. Fill in the required information, including your name, email address, and password. Once registered, you can enjoy personalized shopping experiences, order tracking, and more.

4. HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

-The delivery time may vary depending on your location. Generally, orders are processed and shipped within 3-5 business days. International shipping may take longer.

5. CAN I TRACK THE STATUS OF MY ORDER?

-Yes, once your order is shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your delivery through our website or the designated courier's tracking system.

6. WHAT IS YOUR RETURN POLICY?

-We offer a hassle-free return policy. If for any reason the product is damaged or has any sort of problem, you can return it within 72 Hours of receiving the order for a refund. Please refer to our Returns page for more details and instructions.

7. HOW DO I CONTACT CUSTOMER SUPPORT?

-If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us through our Contact Us page, where you'll find our email address and phone number. We strive to respond to all inquiries promptly.

8. ARE THE PRODUCT IMAGES ON YOUR WEBSITE ACCURATE REPRESENTATIONS OF THE ACTUAL PRODUCTS?

-We strive to process and ship orders as quickly as possible. If you need to cancel or modify your order, do it before confirming the order otherwise please contact our customer support team immediately. While we cannot guarantee changes, we will do our best to accommodate your request if the order has not yet been confirmed.

9. CAN I CANCEL OR MODIFY MY ORDER AFTER IT HAS BEEN PLACED?

-If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us through our Contact Us page, where you'll find our email address and phone number. We strive to respond to all inquiries promptly.

10. DO YOU OFFER SIZE GUIDES FOR YOUR CLOTHING ITEMS?

-We offer a hassle-free return policy. If for any reason the product is damaged or has any sort of problem, you can return it within 72 Hours of receiving the order for a refund. Please refer to our Returns page for more details and instructions.

11. WHAT IF I RECEIVE A DAMAGED OR DEFECTIVE ITEM?

-If you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a return. Please provide photos and a detailed description of the issue to help us resolve it promptly.

12. WHAT IS YOUR PRICING STRATEGY?

- Our pricing strategy is fixed price. Price will be shown in the app and website. You can see it from there.Please note that the above FAQs are for illustrative purposes and may not cover all specific inquiries. For more detailed information and specific queries, we encourage you to contact our customer support team.